Privacy Policy

At Rameen official, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website (www.rameenofficial.com) or use our services. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal data to improve and provide our services:

- Name and contact details (email address, phone number, location)
- Usage data (IP address, browser type, time and date of visit, pages visited)
- Account and order history
- Device and network information
- Payment and transaction details (processed securely via third-party providers)

2. How We Use Your Information

- To process and fulfill orders
- To provide customer service and support
- To handle returns, exchanges, and refunds
- To communicate about changes or offers
- To improve website functionality and services
- To send marketing and promotional content (with consent)
- To detect and prevent fraud, abuse, or illegal activity

3. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Sharing Your Data

We may share your personal data with trusted third parties who help us operate our services, such as:
- Shopify (hosting and commerce platform)
- Payment processors
- Shipping and fulfillment providers
- Marketing service providers
- Legal authorities (if required by law)

5. International Data Transfers

Your information may be stored or processed in countries other than your own. By using our services, you consent to the transfer of your data internationally.

6. Your Data Protection Rights

Depending on your location (e.g., EU/UK/US), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict data processing
- Request data portability
- Withdraw consent for marketing at any time

7. Children's Privacy

We do not knowingly collect data from children under 13. If we become aware of such data collection, we will delete the information immediately.

8. Security of Your Data

We take commercially reasonable measures to secure your personal data. However, no method of online transmission or storage is 100% secure.

9. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and analyze traffic. You may manage cookie preferences in your browser settings. For more, visit: https://www.shopify.com/legal/cookies

10. Email & SMS Marketing

By opting in, you agree to receive marketing messages. You can unsubscribe at any time using provided links or by replying STOP (for SMS).

11. California Privacy Rights (CCPA)

If you are a California resident, you have rights to access, delete, and restrict the use of your data. Rameen Official does not sell personal information.

12. Contact Us

If you have questions or wish to make a data request, please contact us:
Email: info@rameenofficial.com
WhatsApp: +92 315 6741234
Website: www.rameenofficial.com

13. Policy Updates & Consent

This Privacy Policy may be updated from time to time. We encourage users to review it regularly. Continued use of our website implies your acceptance of these terms.