Terms of service

Welcome to Rameen official! By using our website (www.rameenofficial.com) or placing an order, you agree to the following Terms of Service. Please read them carefully. 

1. Order Policy

• We reserve the right to limit or cancel orders suspected of fraud, bulk/reseller activity, or technical errors.

• You may be contacted to confirm your order details via the contact information you provide.

2. Account Information

• You are responsible for providing accurate and up-to-date account, billing, and shipping details.

• We are not liable for issues caused by incorrect or outdated information.

3. Shipping & Delivery

• We strive for timely delivery, but delays due to courier issues, customs, weather, or other factors are beyond our control.

• Once your order is handed over to the courier, Rameen Official is not responsible for further delays.

4. Payment Terms

• We accept credit/debit cards, mobile wallets, and local gateways.

• All transactions must be authorized before processing. Failed payments will result in order cancellation.

5. International Orders

• International customers are responsible for customs duties, taxes, and local clearance fees.

• Delivery timelines vary depending on country and courier services.

• Rameen Official is not liable for customs or international courier delays.

• International orders are non-refundable, unless the item received is damaged or incorrect.

6. Third-Party Tools & Links

• We may provide access to tools or websites operated by third parties.

• We are not responsible for third-party services, their reliability, or data practices.

7. Reviews, Comments & Feedback

• Any suggestions or feedback you submit may be used by Rameen Official for marketing or operational purposes without compensation.

• You agree not to submit abusive, harmful, or false content.

8. Privacy & Cookies

• Your use of our services constitutes agreement with our [Privacy Policy] and [Cookie Policy].

• We use cookies and analytics tools to improve your shopping experience. You may manage your preferences in your browser.

9. Intellectual Property

• All content, product names, images, and designs on this site are the property of Rameen Official.

• Unauthorized copying, distribution, or use is strictly prohibited.

10. Errors & Modifications

• We reserve the right to correct errors (including pricing and descriptions) at any time without notice, including after an order is submitted.

11. Limitation of Liability

• Rameen Official is not liable for indirect or incidental damages, including lost profits, data loss, or third-party issues.

12. Prohibited Uses

You may not use our website to:

• Violate laws or regulations.

• Harm, harass, or impersonate others.

• Upload malware or phishing material.

• Copy or misuse content.

• Collect data without permission.

Violations may result in suspended access or legal action.

13. Termination

• You may stop using our services at any time.

• We may suspend or terminate your access if you violate these terms or applicable laws.

14. Governing Law

• These Terms are governed by the laws of Pakistan.

• All legal disputes shall be subject to the jurisdiction of courts in Lahore, Punjab.

15. Full Agreement

• These Terms, along with our Privacy Policy and Refund Policy, constitute the complete agreement between you and Rameen Official.

16. Changes to Terms

• We may update these Terms at any time. It is your responsibility to review them periodically.

• Continued use of our services indicates your acceptance of the updated Terms.

17. Contact Information

📧 Email: info@rameenofficial.com

📞 Phone: +92 315 6741234

📍 Address: MH-508 Business Enclave, Ferozpur Road, Ichra, Lahore, Punjab, Pakistan – 54000